How many phone calls does it take to get 2 prior authorizations done on medication.... right now I am sitting at 2 this week, at least 3 last week, and 3 more the week before. One phone call I actually spoke with a person who said that she would take care of it that day, that was a week ago tomorrow. I have left a message on the supervisor's voice mail and have yet to hear anything from her.
Surprisingly the only person at that office who has done their job in a timely manner is the surgery scheduler.
I have lost all faith in them doing their job and have made an appointment for tomorrow to get this taken care of and see about getting injections done in the side of my head.
Thankfully I recieved a prescription for a stronger pain medication at my last appointment that has been my saving grace when dealing with migraines without an abortive for the problem.
Melinda
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